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In a hypercompetitive marketplace, leaders of professional services firms looking to grow face a number of problems. Where and how do you expand your market?

Excellent business development leverages your brand health and creates prosperous client relationships. It is about deeply understanding client needs and the effective communication of the

Working alongside your team, we design a research program that will uncover the insights you need to answer your key strategic questions. If our client

Our consulting team intimately understands challenges facing your team – because we’ve been there. Between us we have over 150 years’ collective experience working in

For over 35 years we have been researching the business models, industry dynamics and clients of professional services firms. Our database contains over 550,000 brand

View allNewsBrand HealthBusiness DevelopmentClient FeedbackCompetitor BenchmarkingCX TransformationMarket ResearchNPS TrackingPricingQ&A InterviewsStrategy When to use NPS surveys and where they fall short Read more The importance of

Knowing where you stand in a sea of competitors is the first step towards finding your strategic leverage. With competitor benchmarking, you can analyse your

For over 35 years we have been researching the business models, industry dynamics and clients of professional services firms. Our database contains over 550,000 brand

We help you grow with market research and actionable advice​ Welcome to Beaton. We are an ambitious, innovative, world-class organisation on a mission to help