Cherie O’Toole, Partner

Cherie has dedicated her career to collaborating with professional service firms across Australia and New Zealand. With an extensive and firmly established network in the professional services landscape, she has cultivated invaluable relationships, gaining profound insights into the accounting and legal sectors.

Passionate about transformational leadership and positive organisational culture, Cherie specialises in unlocking untapped potential for professional services firms through exceptional customer experience (CX). With her keen technical acumen, she also assists firms in leveraging technology and automation to enhance CX and marketing outcomes.

Before joining Beaton, Cherie founded and managed two successful businesses. She also held board directorships and executive leadership roles in enterprise sales and strategic marketing.

Cherie graduated from Monash University with a degree in Business (Marketing) and holds a Cert IV in Workplace & Business Coaching and a Diploma in Organisational Coaching. She has deepened her business coaching and consulting expertise through training programs led by renowned author and Management Consultant Robert Fritz in the USA.